FREQUENTLY ASKED QUESTIONS


How do I care for my Linny jewelry?

All of my products are made of polymer clay. Polymer is a light-weight, durable, and water-resistant material. While my pieces are durable, please take care not to bend or drop your jewelry. You can clean polymer with a bit of soap and water. Brass components that tarnish can be quickly cleaned with a jewelry cleaner or other tarnish remover.


How do you pack and ship my jewelry?

All orders are packaged in a recycled jewelry box with recycled wool fill. Each set of earrings are then wrapped in tissue paper inside of the box, and wrapped in gift packaging. The entire package is shipped in a protective recycled bubble mailer. All orders are shipped USPS First Class Mail (unless you indicate a faster shipping speed) and you will be provided a tracking number once you order ships so you can know when to anticipate your pretty little package.

Because all of my products are handmade by me and me alone, they are made to order just for you. Thus, orders are shipped within 3-5 business days.


Do you accept returns?

I do not accept returns unless an item is defective, damaged, or represented incorrectly. I do my absolute best to represent every item exactly as it is and quality is my number one priority. I encourage shoppers to contact me with any questions they might have before purchasing an item and I will respond quickly with an answer.